Refund policy

Last updated 3 November 2026

Every job we sell is a fixed-price piece of digital work made for one business. We want you to keep it only if it works for you.

1. One free revision

If the delivered work is not right, reply to the delivery email within 14 days and tell us what to change. We send a revised version, usually within 24 hours.

2. Full refund within 14 days

If the revised work still does not do what the job description promised, or we cannot deliver within 72 hours of your payment, you can ask for a full refund within 14 days of payment. Email support@deltawrought.com with your order number. You do not have to give a reason beyond telling us it did not work.

3. How refunds are paid

Approved refunds go back to the original payment method through our payment provider, normally within 5 to 10 business days depending on your bank.

4. EU and UK customers

Digital work made to your specification is delivered right after payment. Where the law gives you a withdrawal right, this policy gives you at least the same protection: 14 days to ask for your money back.

5. Contact

Questions about a refund: support@deltawrought.com. We reply within one business day.